Graduate Software Support, IT Support, Service Desk, Support Analyst, ERP Support, Implementation projects, C#/SQL Server, 1st/2nd Line Service Desk, Customer Service - East Midlands - 20-25K Are you a graduate looking for their first job in IT Support or Application Support? Want to work for an expanding mutli billion-dollar global organisation? Have you done a placement year in IT or Software Support / Development? ROLE: We are recruiting on behalf of a Global client that is recognised for its investment in people including excellent training and career opportunities. They are looking for a Graduate Software Support Engineer / Customer IT Support Analyst who has a strong customer service attitude as well as an understanding of IT and Software Applications. You will have excellent communication skills and will be able to prioritise calls on a Service Desk. You will receive full product training and will eventually manage all levels of support calls from 1st - 3rd Line. Any experience of ERP Software, WEB Applications, and Databases will be a huge advantage as would any Visual Studio, or MS Windows knowledge. Degree in any IT or Computer Science subjects are preferred. Contact me: Jo Bevington on 0-7-7-9-1-6-1-5-7-0-3 to obtain client info and job spec We are looking for an enthusiastic junior-level support engineer who has excellent problem-solving and analytical skills and has a proactive approach to their work. Any experience of working in a fast-paced customer support or services role will be a good foundation for the position. This is a brilliant opportunity to get your foot in the door of a company that is a fantastic employer and retain their staff exceptionally well. Salary is 20-25K Cross-training. Based in the East Midlands area easily commutable from Derby, Nottingham, and Leicester. You will be working in a hybrid model, home & office. Send your CV today for immediate consideration. Ascent People is acting as an employment agency for this vacancy. Applicants of all ages and backgrounds will be considered.
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