Helping you find a career in the hospitality industry
The hospitality industry covers a massive area, from exclusive hotels and Michelin starred restaurants to nightclubs and fast food outlets. The industry offers roles as diverse as air hostess, sous chef and hotel manager, making it one of the most interesting and varied that you can to work in.
The central aim of hospitality is, of course, to ensure an enjoyable and memorable leisure experience to a customer - so customer service and a friendly personality are absolutely key.
Hospitality is hugely varied, always busy, and requires long hours - but the enjoyment and fond memories that you can bring to customers is the reason why so many people choose it. It's creative, you'll be given responsibility early on, and it opens opportunities to work anywhere in the world. Aside from that, you'll be making people's day - every day. And that's a great feeling to go home with.
The hospitality sector could mean working in a hotel, an events venue, a restaurant, a bar - or anywhere else that a member of the public would come for a relaxing experience or to feel looked after. Within this, you could be hosting, providing front- of-house services, working behind the scenes in planning, events or logistics, or coordinating projects from an office.
Here are some of the roles that you could take on within the hospitality industry:
- Hotel manager - taking overall control of a hotel and the staff within it whilst also managing guests' expectations
- Restaurant host - welcoming guests to the restaurant and ensuring the flow of business throughout the night by managing tables, etc.
- Restaurant manager - ensuring all the aspects of running the restaurant go smoothly
- Concierge - welcoming guests to hotels and ensuring they have all the information they need
- Head chef - leading and developing the menu for an establishment that serves food
- Bar manager - taking responsibility for the stock and staff behind a bar, and ensuring that customers receive a quality experience
- Events manager - managing all aspects of an event, whether for invited guests or members of the public