Helping you find a career in the retail industry
Retail is a huge industry that contributes billions of pounds every year to the economy. There are a range of roles available, from store managers to buying roles in the head office.
Many think that retail is a monotonous job and the same every day, but this couldn't be further from the truth! Every day will be different. You'll meet new people, encounter new challenges and have different tasks to do throughout the day.
The roles in retail can be divided into store and head office. In a store you will have assistants, assistant managers and managers whereas a head office will have multiple departments including finance, HR, marketing and buying.
Each job in retail is dedicated to making the customer's experience positive whilst maximising sales and profitability for a company.
The industry is going through big changes with the growth of online shopping. Many shops are now paying close attention to what the experience of their physical shop is like and have a bigger focus on customer service than ever before. For the workforce, this means much more interacting with customers and is great for those who would enjoy speaking with others as part of their working day!